Verizon took the communication industry by storm by introducing coming-of-age technologies and services. Their services are highly efficient and reliable, so they rarely create an issue. Millions of people use the various services offered by Verizon. Voicemail is one of the numerous services provided by the company.
However, mishaps and accidents do occur, and sometimes from our end. And deleting voicemails is one of the major happenings among them. That’s why Verizon offers voicemails services and provides ways to recover if you lose them. Accidentally erasing important voice messages is one of them. So, if you want to retrieve deleted voicemail Verizon, keep reading this article to learn the practical solutions for the purpose.
Voicemail Services from Verizon
Voicemail is a practical and handy service that records messages when we cannot answer a call. The indicator on the device tells you whenever you have a new message. That’s why Verizon offers voicemail in two forms: Basic and Visual.
Basic voicemails record your messages, and you can listen to them when you get the alert on the waiting indicator. It records 20 messages for up to 3 minutes each. By dialing the voicemail number *86, you can listen, save, and erase your voice messages. The basic voicemail is free of charge for smartphones.
iPhones have built-in Visual voicemails, but you need an app to use it on Android phones. Also, it only works on postpaid plans on Android. The voicemail services of Verizon are of the following 3 types.
1. Basic Visual Voicemail
It contains all the voicemails you have received. You can listen to them, respond by calling and texting, or delete them if not needed. It is free of cost for smartphones.
2. Premium Visual Voicemail
The feature is available on Android and Windows phones. It converts 45 seconds of your voice message from speech to text. It costs $2.99/line every month. You can avail of a 30-day free trial on this one.
3. Voicemail to Text
This one is for Apple phones that have it built-in. It sends voicemails in the form of text messages. The monthly charges are $2.99/line.
Now that you have learned what voicemails are and the service offered by Verizon, let us move on to what you are here for, that recover your valuable voicemails.
How to Recover Deleted Voicemails Verizon?
You can now retrieve deleted voicemail Verizon on your own. The voice messages reside in your inbox for 30 days after receiving them. And you have to keep tabs on them every month so that they stay in your inbox for the next 30 days. Otherwise, the unsaved or listened messages get erased in 14 days.
The charges for retrieving basic voicemail depend on your monthly data plan. So, here’s the answer to how to retrieve deleted voicemails on Verizon. If you deleted the voicemail before the last 24 hours, proceed with this section.
Steps to Retrieve Deleted Voicemail Verizon for Android Users
To answer the question of how to retrieve deleted voicemails Verizon, Android 12 Beta 4 users can follow the steps below to restore their deleted Verizon voicemails.
Step 1: You can check the voicemails by long-pressing the 1 key on the screen or from the voicemail icon. If you are using another number to make the call, dial your 10-digits mobile number followed by # when you hear a greeting.
Step 2: After you dial the voicemail, press 1 after the prompt. It will take you to message retrieval.
Step 3: While listening to the voicemails, you can save the message by pressing 9 or delete it by pressing 7.
Steps to Retrieve Deleted Voicemail Verizon for iPhone Users
If you are using an iPhone, follow the steps below to recover your deleted voicemail from Verizon.
Step 1: Go to the “Phone Application” and tap the “Voicemail Icon.”
Step 2: Scroll down to find “Deleted Messages.”
Step 3: Select the voicemail you want to listen to and tap the blue examination mark on the right of the voice message.
Step 4: Press “undelete” to restore the intended voicemail.
How to Recover Permanently Deleted Voicemail Verizon?
Alternatively, you can call customer service for both Android and iPhones. It is another way of retrieving your erased voicemail. Hence, you can always call the customer care service of Verizon.
Typically, deleted voicemails remain in the Verizon server for 24 hours or so, after which they get deleted from their system altogether. So, if you call customer support, the representative can salvage your voicemail depending on your predicament.
But if you call them after the prescribed time frame, then the chances of rescuing your valuable messages are nil. So, make sure to check your voicemails before erasing them. But there is a catch here. Read on to learn about it.
Steps to Recover Permanently Deleted Voicemail on Android
You can follow the step to recover deleted voicemail Verizon on Android.
Step 1: Go to the “Backup” option in “Settings” on your device
Step 2: Select “Google Drive.”
Step 3: “Restore” your files.
After restoring your files, your device will have all documents and files you had before deleting the voicemails.
Steps to Recover Permanently Deleted Voicemail on iPhones
The quickest and most straightforward way of recovering deleted voicemails on iPhones is by going to your backup option and restoring all your files. However, before you proceed, you have to reset your device. Apple allows two ways of backing up your files. So, here are the two effective ways to back up voicemails on iPhones.
Backup on iTunes
All your files get sustained here. You can recover your permanently erased voicemails by restoring the backup on iTunes. Here are the steps you can follow.
Step 1: Connect your iPhone to your computer using USB.
Step 2: Select your device on the top left of the window if you connected several devices to the computer.
Step 3: Open the “iTunes app” and tap on the “Device” button in the top left corner.
Step 4: Go to the “Summary” option and click “Restore Backup.” You have to enter the password if your file is encrypted.
Step 5: Wait for the restoring process to finish. Then you can access your voicemails restored on your iPhone.
Backup on iCloud
Your files, including voicemails, are backed up on iCloud when connected to Wi-Fi. So, you can retrieve deleted voicemail Verizon by following the steps given below.
Step 1: Click “Settings” on your iPhone device.
Step 2: If your iPhone is new, language and region options must be shown on the screen. Follow them, and there will be an option to “Set Up Manually.” Click on it. You can move on to the next step.
Step 3: Enter your Apple ID and password.
Step 4: Check the date and time of the backup and click on the latest one. It will initiate restoring of your files.
Step 5: After the files get restored, you can recover your voicemails.
How to Prevent Permanent Deletion of Voicemail on Verizon?
As we discussed above, if you press 9 after listening to your voicemails, it will be saved. The voice message will get deleted on pressing 7.
Sometimes, people unknowingly press 7 instead of 9, and their message gets deleted. So, how do you avoid pressing the wrong key? Well, that’s entirely up to your state when listening to the voicemail!
But there are specific ways to prevent the permanent deletion of voicemails on Verizon. Below is a list of a few precautions you can undertake.
- Backup your data: Always keep a backup of all your data. So, even if you delete them by mistake, you can always restore them to your device.
- Never do a factory reset without backup: You might already know this rule. It is essential to back up your files before a factory reset on Android. A factory reset will delete all your files and data. Without your high-priority files, you will have your phone exactly how you bought it. So, make sure you have all your data saved somewhere before taking action to factory reset.
- Updating software and firmware: There is a possibility that your voice messages will get corrupted if the software upgrade is not complete or doesn’t go through as intended. So, taking precautions is necessary to prevent any important voicemails from getting erased.
Extend Voicemail Deletion Period
You can prolong the deletion of your voicemails by calling customer service. You can request the representative to extend the deletion period or remove the limit entirely.
It will make your voicemails stay on the Verizon server, and you can access them as and when required.
Everyone is leading a busy life. Unfortunately, in the chaos, we often miss out on certain things that might be important for us or our work, especially calls. But with voicemail, you don’t have to worry about the missed call.
You can now successfully retrieve deleted voicemail Verizon following the steps mentioned above. You won’t have to worry about missing or deleting voicemails as long as you have a reliable backup on your phone.
Nancy is a journalist with passion for technology. In her 12 years of experience, she has crafted some of the most detailed pieces that describe the importance, benefits, and progress happening in the technology world.