For most Dell computers you are provided with a standard one-year warranty, which takes effect right from the day you make the purchase. This appears to be the trend with other companies as well. Provided your warranty has not expired, Dell is tasked with carrying out any repairs or replacements in the event of hardware failures.
Furthermore, Dell lets you acquire extended warranty ranging up to five years from when you buy commercial workstations, desktop computers, and laptops. For consumer desktops and laptops, the warranty periods extends up to four years, while that of tablet devices extends up to three years. Dell allows you to purchase the extended warranty while your Dell product is still under warranty.
More often than not, it becomes quite a challenge to remember the exact date you purchased your dell product, especially if you buy a lot of electronic devices in a year.
If your Dell laptop, desktop PC, tablet, or any other device is experiencing some issues, and you would like to have it repaired under warranty, you will first have to confirm whether it is still under warranty before reaching out to the Dell customer service. There are various ways to check your Dell computer’s warranty status. This article outlines some of the easiest ways.
Checking Dell Warranty Status Online
You can effortlessly check the warranty status of your Dell computer online by navigating a few steps, provided you have your device’s express service code or service tag. Both the express service code and the service tag are normally located on the back of the Dell device. If you are having problems locating the express service code or service tag on the back of your device, be sure to refer to the instructions in the second method.
- Step 1: Turn on your computer, start your web browser, and visit Dell’s warranty page.
- Step 2: Enter your express service code or service tag in the provided field. Once you are done with that, tap the submit button to view your Dell computer’s warranty status.
The information should be up in no time. If the process is not successful, go through the steps once more to confirm that you have not made any mistakes and retry.
Checking Dell Warranty Status Using Support Assist
If you are still having difficulty with finding the service tag information on your Dell computer, there’s the option of running the built-in Support Assist tool to check the warranty status of your Dell computer. This approach should solve the problem with much ease.
- Step 1: After turning on your computer, run the Dell Support Assist program. If you are having trouble locating this program, you can simply use the Start/taskbar search to find it. Just search “Support Assist” and click enter when it comes up. A significant number of new Dell computers incorporate Support Assist. If you, however, end up not finding it on your computer, make sure to install it from Dell’s “Support Assist” page before you proceed.
- Step 2: Once you run the Support Assist program, you will be able to see the warranty status of your Dell PC on the left pane. This Pane indicates the warranty expiry date. Moreover, your Dell computer’s service tag is also located in this exact area.
Checking Dell Warranty Status by Contacting Dell
If all the above methods still can’t do the trick, you might want to resort to contacting Dell’s customer care to obtain information about your device’s warranty status. Since majority of product manufacturers actively keep up with their devices, Dell should be in a position to provide you with this information without much trouble. To make their work easier, you will need to provide them with your express service code or service tag. They should be, however, ready to assist you even when you can’t seem to locate either your express service code or service tag.
Importance of Having a Warranty
For the average consumer, it might sometimes seem like the computer warranty isn’t worth it at all. This largely stems from the thought that the huge price of a premium Dell PC is a guarantee that the chance of anything going wrong is slim. Nevertheless, the reality is that every device eventually fails — almost always when you least expect it.
That is exactly why computer warranties are vital, and it is recommended that you obtain them.
How Important Are Extended Warranties?
Although basic computer warranties are essential, it is often recommended that you include a more comprehensive warranty when purchasing computers for a business.
Dell’s Next Business Day Service
The next business day onsite warranty by Dell is crucial since it helps to prevent any major disruptions to business flow. With a normal warranty, you are required to send the whole computer to Dell for repair in the unlikely event of hardware issues. Although your device is still covered, you still won’t have your computer at your disposal for some time.
Dell’s warranty, however, comes with next-day service. A certified Dell technician will be sent to your business to work on your damaged hardware component without the need to send it out and wait for the repairs to be completed. In case your device needs a minor fix, it will probably be back in service before the day ends.
Genuine Replacement Parts
The best thing about Dell’s warranty service is that you are assured that the technician is working with genuine parts that are meant to work perfectly. The problem with outside-of-warranty repairs is that the repair often uses off-the-shelf parts that are highly risky.
If a hardware component has failed in your computer, you obviously don’t want it to fail immediately after the repair. Because you are taking the time out of your busy schedule to carry out the repair, it only makes sense to only work with the best-quality parts.
When you buy a Dell PC for your business, you probably expect it to last for at least three to five years. In the event that a single expensive component fails during the machine’s lifetime, and your warranty has expired, you may be forced to replace the whole machine even if only a single part is faulty. That’s why having a warranty is highly crucial. Be sure to regularly check your warranty status so you are not caught unawares.
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