How to Fix Hisense Roku TV Not Working Issue

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Hisense Roku TV Not Working
Hisense Roku TV Not Working

Hisense Roku Smart TV are among the best versions of TVs that we have today. Hisense Roku Smart TV comes in various sizes and they offer their users with great services like great movies to watch and all their favorite shows. The manufacturers of Hisense Roku Smart TV have made sure that these TVs have all the latest features. It is possible to access all the streaming services that are widely popular like, YouTube, Netflix and Hulu among others. Hisense Roku Smart TVs therefore are a great source of entertainment to its users.

However, Hisense Roku Smart TV just like other devices can experience problems that may reduce its efficiency especially due to their fragile software system. Hisense Roku Smart TVs are highly exposed to greater chances of having glitches and bugs which may later be the root of problems on your Hisense Roku Smart TV.

Research done to help solve the problem of Hisense Roku Smart TV keeps on restarting, has helped us discover various causes of this problem. Some of the possible causes include:

  • Unwarranted virus– unwarranted virus may be one of the reasons why your Hisense Roku Smart TV keeps turning on and off. One of the most common ways that the virus may crop up is if you visited an insecure website or if you downloaded an insecure app.
  • Weak internet connection– in some rare cases weak internet connection may be one of the reasons why your Hisense Roku Smart TV keeps restarting. To ensure that your TV works effectively it is important to make sure that you have a strong internet connection for a strong connection.
  • Outdated software– this is another major possible cause for this problem. At times if your Hisense Roku Smart TV keeps restarting, it may be due to using an outdated firmware. Updating your software adds more features to your Hisense Roku Smart TV and also removes some of the bugs that may be present in your TV. Therefore, an updated software ensures that your Hisense Smart TV works efficiently.
  • Damaged HDMI cables– HDMI cables are among the most important parts of a TV. Therefore the HDMI cables should be in perfect condition for the efficiency of your TV.
  • Overheating –as much as overheating seems trivial, it is actually another major factor to consider as one of the possible causes of the problem. When your Hisense Roku Smart TV is in use for too long, it ends up heating up. Since the device has a feature that automatically shuts down the TV in case of overheating to prevent the damage that may come with overheating.

As much as these causes may look threatening, they should not scare you. There are a number of easy fixes that have been found so helpful in solving this problem. The best thing about these fixes is that they can be carried out from home without necessarily calling any professional for help.

7 Fixes to Hisense Roku tv Keeps Restarting Issue

Hisense Roku tv Keeps Restarting

1. Restart Your Hisense Roku Smart TV

Restarting your Hisense Roku Smart TV should be among the first fixes that you perform on your TV if it keeps restarting. This method easily rids your Hisense Roku Smart TV off ant temporary glitch.

Restarting your Hisense Roku Smart TV cleans the memory of your TV and also deletes all the cache or extra files from your TV. This leaves your device refreshed and free from any temporary glitch that may be causing it to keep restarting. To power cycle your Hisense Roku Smart TV you should follow the steps below:

  • Press the Home button of the remote of your Hisense Roku Smart TV. This opens the menu of your TV.
  • Navigate to Settings and then go to System Settings.
  • Go to System Restart tab. Press the restart button and move on with the rest of the process.

2. Update the Software to the Latest Version

An outdated firmware may make your Hisense Roku Smart TV to keep restarting on its own. It is important to ensure that you are using the upgraded software version since the manufacturers of Hisense Roku Smart TV keep improving most of their features. Other than adding new features to your Hisense Roku Smart TV, an updated software also removes bugs from your TV making it work more efficiently.

In most cases your TV should be able to update its firmware automatically. However, if yours does not automatically update its firmware you can update it manually by following the steps below:

  • Press the Home button on your TV’s remote to open the TV menu.
  • Go to Settings.
  • Go to System Settings.
  • Navigate to System Update and select the option that states Check Now.
  • Follow the on-screen instructions, to go on to Software Update.

This method will update your firmware. If outdated firmware was the cause of the problem, your Hisense Roku Smart TV will be able to go back to working effectively. If not you can proceed with the rest of the settings.

3. Check Your TV’s Power Supply

Poor power supply is another major cause of this problem. If your Hisense Roku Smart TV is receiving poor power supply, automatic restart may be triggered on your TV. Poor power supply means that your Hisense Roku Smart TV is not receiving enough power. This may result if the power cord or the power outlet are at fault.

To fix the problem of poor power supply you should:

  • Ensure that the power cable is plugged in correctly. It is also important to ensure that your TV’s power cable is in a good condition without any short circuit signs, cuts or bends.
  • Use a standard power cable especially one that is designed for Hisense Roku Smart TV. If an incompatible power cable or a second power cable is used it may cause the restarting problem.
  • Check for low voltage supply and if your power supply is faulty. You can check for the two factors by connecting a different device to the same power supply to which your Hisense Roku Smart TV is connected.

4. Inspect the HDMI Cables

The restart problem may be triggered on your Hisense Roku Smart TV if the HDMI cables are defective or damaged. You should carefully examine the HDMI cables of your TV to try and find any signs of damage.

The HDMI cable should also be plugged into your TV’s HDMI port and to the source device firmly. Yu should also consider properly cleaning the port to rid it off any debris or dust that may have accumulated there.

5. Avoid Overheating

Overheating may arise if you have been watching your TV for too long. As much as this may not seem like a major problem to your Hisense Roku Smart TV, it should as well be a factor to consider if your TV is having restarting issues.

Hisense Roku Smart TV has a feature that automatically shuts it down to prevent overheating which may cause further damage on your TV. If your Hisense Roku Smart TV keeps on restarting as a result of overheating, the best fix to solve this problem is if you leave your TV to rest.

Power off your TV and unplug it from the power supply. You may plug it in again when it has fully cooled. To avoid overheating in future, you should ensure that your TV is placed in an airy place.

6. Clear Cache from Your TV

Hisense Roku Smart TV stores data in the cache just like any other device to make sure that the data is readily available. By clearing the cache you can solve the restarting issue of you TV without affecting your TV’s settings. To clear your TV’s cache follow the following steps:

  • Press the Home button on your TV’s remote 5 times.
  • Press the Upward button 1 time.
  • Press the Rewind and the Fast Forward Press each of the two buttons 2 times.

These steps will successfully help you to clear the cache of your TV.4. Factory Reset Your Hisense Roku Smart TV

This should be the last fix you attempt since factory resetting your TV deletes all the data and settings you had made from your TV. To factory reset your Hisense Roku Smart TV you can follow the following steps:

  • Press the Home button on your remote to open your TV’s Menu.
  • Select Settings and go to System Settings.
  • Scroll and select the Advanced System Settings option.
  • Select the Factory Reset option.
  • Enter the required code and click Continue.
  • Wait for the process to be completed.

Conclusion

If your Hisense Roku Smart TV keeps turning on and off you should not panic. It is a problem that many users of this device have come across. In this article most of the best ways to fix this problem have been put together to help you. If the fixes discussed in this article do not solve the problem you should contact Hisense customer support for further help.