7 Ways to Solve Hisense TV Turning off by Itself Issue

Hisense TV Keeps Turning Off
Hisense TV Keeps Turning Off

Do you find your Hisense TV turning off by itself at the same time every day? You’re not alone. This has been a known problem for years, and even though it has been reported to the company, there’s no fix. However, some workarounds might make this issue less frustrating. Before showing you how to solve the problem, let’s find out why your Hisense TV might be turning off by itself.

Why Does My Hisense TV keep Turning off?

There’re many reasons why your TV might keep turning off, and we have mentioned some of them below.

1. Active Energy Saving Mode

The Hisense TV is designed to save energy. The problem with this is that the TV shuts down while it’s playing content and turns back on when it detects there’s no signal forthcoming. Adding devices to the HDMI port effectively disconnects your TV from its power source, often resulting in the TV turning itself off.

If your Hisense TV keeps turning off, in some cases, the Energy Saving Mode can be selected in a menu setting without your knowledge. The mode is normally accessible during normal operation, but it can be hidden from view if the TV is left on for a long time.

2. Unplugged HDMI Cable

It is possible that any component that’s plugged into your TV can cause the device to turn off. In this case, plug the HDMI cable back in and test the issue again. Most problems should have been fixed by now. If the issue remains, try unplugging your TV and unplugging all other devices from it before turning it on again.

3. Dead HDMI Socket or Cable

If you find that you have multiple issues, then it could be possible that the HDMI port of your TV is dead. Feel the HDMI socket with your fingers and see if it’s loose. If so, then your cable might not be plugged in properly. Try removing the cable and then turning on the TV again to see if the issue persists. If it does, call the support for your TV for further troubleshooting steps.

4. Sleep Time Setting is on

The sleep time setting of your TV can cause the TV to off suddenly by itself. If this is the case, try changing the settings to a different option. As a bonus, changing your sleep time setting might also save you some electricity costs.

5. Faulty Power Supply

The power supply that came with your TV might be faulty and have an issue with the voltage output. Try replacing it with a new one and see if this solves the problem. This problem can also be because your TV has been running in a state of suspended animation for too long and needs a reboot.

6. Too Many Power Fail/Extend Settings on the TV

If you have too many power fail settings on your TV, it’ll try them all simultaneously, turning itself off in the process. If you have too many power extend settings open on your TV, then it might increase the demand for electricity and cause the TV to turn off by itself.

7. Outdated Operating System

The operating system of your TV might be outdated and not compatible with the TV’s hardware. If this is the case, you can manually upgrade your operating system by downloading it from the internet. However, you have to be careful about what kind of update you do to your TV since it can cause performance issues. The best way to upgrade your operating system is to take it to a TV repair shop and let them do it for you.

7 Ways to Solve Hisense TV Turning off by Itself

Ways to Solve Hisense TV Turning off by Itself

If your TV is turning off by itself and you don’t want to spend hundreds of dollars on an extended warranty, you might consider setting up a power fail delay to extend the amount of time before the TV turns off. This will be very easy if you’re running a cable box, satellite receiver, or TiVo with your Hisense TV. If you’re running it directly, here are some steps that might help:

1. Turn off Energy Saving Settings

The first thing that you need to do is turn off any energy-saving settings that you might have turned on. Open your TV’s menu and navigate to the settings area to access the setting. Select a menu under “Power” or “Energy Saving” and look for it.

2. Disable Auto-Off Feature

The next thing that you should do is disable the auto-off feature by navigating to a different section of your TV’s menu. You can normally find the option in the “General” section.

3. Turn off Sleep Timer Setting

If you want your Hisense TV to turn off after a specific time, you can set up a sleep timer. To access the setting, open your TV’s menu and look for a menu called “Timer.” Select it and set the time for turning off your TV automatically, in this case, you want to turn off the sleep timer completely.

4. Update Operating System

If you haven’t done so yet, then now would be a good time to upgrade your operating system. Open your TV’s menu and navigate to the settings area by selecting Settings > System Update > Update Device Firmware. If you have a USB drive or CD/DVD drive without an optical lens drive, it’ll not be possible to install the update. Also, make sure that nothing else uses power through your TV’s USB port.

5. Restart Your Hisense TV

You can try to restart your TV by unplugging it from the power source. Unplug all other devices from your TV. Then plug it back in and wait for it to turn back on. Afterward, test your problem by turning off the TV yourself and then turning it back on again.

6. Check the Power Cables

Maybee the power cables are not properly installed and might be making your Hisense TV turn off by itself. Make sure that the cables have been properly attached to the power source and both ends of the cable are plugged in securely.

7. Check Your HDMI Cable

If you have a Hisense TV, then it’s possible that your HDMI cables might be malfunctioning. This can cause your TV to turn off by itself. Try checking to make sure any other devices are not plugged into your HDMI port at this time and that the HDMI cables you’re using are in good condition and securely connected to both ends of the cable.

How to Fix Hisense TV Turning Off While Watching Netflix?

Your TV shouldn’t turn off when you’re watching your favorite show on Netflix. However, many Hisense TV users have reported this problem. Thankfully, you can take steps to fix the issue and enjoy watching the show to the end. Let’s look at some of them.

1. Log Out and Restart Netflix

If your TV is turning itself off while watching Netflix, the first thing you can try is by restarting your Netflix app. If you press the ‘Home’ button on your TV remote, it might bring up Netflix. Then click on the Netflix app to open it and choose ‘Restart’.

You can log out and restart Netflix by following these steps:

Open your Netflix app, navigate Settings > Account > Logout, and choose Log Out. You’ll have to sign in again, but this will fix the issue. If you don’t want to sign out again, you can also restart the app by turning off your TV and then turning it back on.

2. Reinstall The Netflix App

If this doesn’t work, then make sure that the Netflix app is downloaded on your TV. If it’s not, then check to make sure that the latest version of the app is installed. To do this, open your TV’s main menu and navigate to Settings > Apps > Scroll through to Netflix and select it.

You can uninstall and install Netflix app by following these steps:

Open your TV’s main menu and navigate to Settings > Apps > Scroll through to Netflix and select it. Select ‘Uninstall’. Now download the latest version by navigating to the download section on the app. After downloading, open the app and choose Install. When asked if you want to install, select Install.

3. Reset Your WiFi Connection

If your Wi-Fi connection is not working properly, then it might be causing your TV to turn off by itself. The first thing that you need to do is ensure that it’s enabled. To do this, open your TV’s main menu and navigate to Settings > Network Settings.

4. Update The TV’s Operating System

If your Hisense TV is not supporting the latest operating system, then it might be possible that it’s outdated and therefore not compatible with the current version of Netflix. The best way to fix this issue is by updating its operating system. To do this, open your TV’s main menu and navigate to Settings > System Update > Update Device Firmware. Simply follow the on-screen instructions to upgrade the OS. If you’re unable to update the Hisense TV’s operating system, installing an updated driver or firmware might be necessary. Besides, you can also uninstall and reinstalling the app.


If your Hisense TV keeps turning off by itself when you’re watching, it can be frustrating. However, this isn’t uncommon, and it’s a bug that can be easily fixed by following the tips above. So don’t worry, and keep your fingers crossed that your Hisense TVs are continuing to work just fine. If the problem doesn’t go away after using the tips suggested, you might want to contact a certified dealer within your area of the manufacturer.